Delta Airlines Review

Delta Airlines Review: Your Ultimate Guide to Flying with Them

   

This blog will give you a brief about Delta Airlines including delta baggage allowance, delta seat specs, delta in-flight amenities, delta frequent flyer program, skymiles memberships etc. and at the end of page, you will get to know Delta Airlines Reviews 2023 in the form of customer satisfaction ratings, and awards.

Delta Air Lines is a major American airline headquartered in Atlanta, Georgia. It was founded in 1925 and has since grown to become one of the largest airlines in the world, flying to over 300 destinations in more than 50 countries. Delta is committed to providing a comfortable and enjoyable travel experience for its passengers.

Property
Information
Airline
Delta Air Lines
Founded
March 2, 1925
Headquarters
Atlanta, Georgia, USA
Hubs
Hartsfield-Jackson Atlanta International Airport
Detroit Metropolitan Wayne County Airport
Minneapolis-Saint Paul International Airport
Salt Lake City International Airport
John F. Kennedy International Airport (New York)
LaGuardia Airport (New York)
Los Angeles International Airport
Seattle-Tacoma International Airport
Alliance
SkyTeam Alliance
Fleet Size
896 (as of December 2021)
Destinations
325 (as of December 2021)
Company Slogan
Keep Climbing
Frequent Flyer Program

Delta Airlines Baggage Allowance

Delta Air Lines has specific baggage allowances for both checked and carry-on baggage, which vary depending on the ticket type, route, and frequent flyer status. Here are the general baggage allowances for Delta Air Lines:

Carry-on baggage: Each passenger is allowed one carry-on bag and one personal item, such as a purse or laptop bag. The maximum dimensions for the carry-on bag are 22 x 14 x 9 inches (56 x 36 x 23 cm) and the personal item must fit under the seat in front of you.

Checked baggage: The number and weight of checked bags allowed depend on the ticket type, route, and frequent flyer status. In general, the standard allowance for checked baggage is one bag of up to 50 pounds (23 kg) for domestic flights and up to 70 pounds (32 kg) for international flights. Additional fees apply to overweight or oversized bags.

Additional checked bags:Passengers can purchase additional checked bags online or at the airport. Fees vary depending on the route, class of service, and the number of additional bags.

Overweight and oversized baggage: Fees apply for checked bags that exceed the standard weight and size limits. Overweight bags (between 51-70 pounds or 24-32 kg) incur a fee of $100 to $200 per bag, depending on the route, while oversized bags (greater than 62 inches or 157 cm) incur a fee of $200 to $400 per bag, depending on the route.

Delta One and First Class passengers: Passengers traveling in Delta One or First Class are allowed two free checked bags up to 70 pounds (32 kg) each for all routes.

Delta Comfort+ seating: Delta Comfort+ offers wider seats, additional legroom, dedicated overhead bin space, priority boarding, and other amenities. The cost of Delta Comfort+ varies depending on the route and availability.

Delta SkyMiles Medallion members:Members with elite status in the Delta SkyMiles program may be eligible for additional free checked bags or increased weight limits, depending on their status level. For more details regarding baggage allowance passeners can contact customer service at +1332-699-4898 .

Checked Baggage Allowance in Different Classes

Class of Service
Domestic Flights
Latin America & Caribbean Flights
Brazil Flights
Basic Economy
1 bag, 50 lbs/23 kg max
1 bag, 50 lbs/23 kg max
Not Available
Main Cabin
1 bag, 50 lbs/23 kg max
1 bag, 50 lbs/23 kg max
2 bags, 50 lbs/23 kg each
Delta Comfort+
1 bag, 50 lbs/23 kg max
2 bags, 50 lbs/23 kg each
2 bags, 70 lbs/32 kg each
First Class
2 bags, 70 lbs/32 kg each
2 bags, 70 lbs/32 kg each
3 bags, 70 lbs/32 kg each
Delta One
Not available
2 bags, 70 lbs/32 kg each
3 bags, 70 lbs/32 kg each

Additional Baggage Allowance

Country
Economy Class Allowance
Business Class Allowance
First Class Allowance
Canada
2 bags, 50 lbs/23 kg each
2 bags, 70 lbs/32 kg each
3 bags, 70 lbs/32 kg each
Europe
1 bag, 50 lbs/23 kg max
2 bags, 70 lbs/32 kg each
3 bags, 70 lbs/32 kg each
Mexico, the Caribbean, Central, and South America
2 bags, 50 lbs/23 kg each
2 bags, 70 lbs/32 kg each
3 bags, 70 lbs/32 kg each
Asia, the Middle East, Africa, India, and Australia
2 bags, 50 lbs/23 kg each
2 bags, 70 lbs/32 kg each
3 bags, 70 lbs/32 kg each

Delta Seat Specs

Delta Air Lines offers a variety of seat configurations across its fleet, with different seat specs depending on the aircraft type and class of service.
Here are Delta's typical seat specifications for its main cabin and premium cabin classes:

Cabin Class
Seat Pitch
Seat Width
Seat Recline
Main Cabin (Economy)
31-32 inches
17.2-18.2 inches
4 inches
Delta Comfort+ (Premium Economy)
35-36 inches
17.2-18.5 inches
4-5 inches
First Class (Domestic)
37-40 inches
20-21 inches
5.4-7 inches
Delta One (International Business Class)
76-81 inches
21 inches
180-degree lie-flat

Delta In-flight Amenities

Delta Air Lines offers a range of in-flight amenities to enhance the travel experience of its passengers. Here are a few examples:

In-flight Entertainment: Delta offers a wide range of in-flight entertainment options, including movies, TV shows, music, games, and more. Passengers can access Delta Studio on their devices or through the seatback entertainment system on select flights.

Wi-Fi: Delta offers high-speed Wi-Fi on most of its flights, allowing passengers to stay connected and work or browse the internet while in the air.

Power Outlets and USB Ports: Many Delta aircraft are equipped with power outlets and USB ports at every seat, allowing passengers to keep their devices charged throughout their flight.

Delta Sky Magazine: Delta's in-flight magazine, Sky, provides passengers with interesting articles and features about travel, culture, food, and more.

Snacks and Meals: Delta offers complimentary snacks and beverages on all flights, and meals on longer flights or flights with Delta One service. Passengers can also purchase additional snacks and meals from Delta's in-flight menu.

Comfortable Seating: Delta's aircraft are designed with passenger comfort in mind, with ergonomic seats, adjustable headrests, and ample legroom on most flights. Passengers in Delta One and Delta Premium Select also enjoy additional legroom and enhanced seating features.

Delta SkyMiles Frequent Flyer Program

Delta SkyMiles is the frequent flyer program of Delta Air Lines, which allows members to earn and redeem miles for various travel rewards. Here are some basic features of the Delta SkyMiles program:

Earning miles: Delta SkyMiles members earn miles by flying on Delta Air Lines and its partner airlines, as well as by using Delta co-branded credit cards, staying at partner hotels, renting cars from partner companies, and shopping with partner retailers.

Elite status: Delta SkyMiles has four elite status tiers - Silver, Gold, Platinum, and Diamond - that offer various benefits, such as priority boarding, free checked bags, and access to airport lounges.

Redeeming miles: Delta SkyMiles can be redeemed for flights on Delta Air Lines and its partner airlines, as well as for upgrades, hotel stays, car rentals, vacation packages, and other travel-related expenses.

Delta SkyMiles Marketplace Members can also use their miles to purchase merchandise, gift cards, and experiences through the Delta SkyMiles Marketplace.

Delta SkyMiles Select: This is a membership program that provides additional benefits, such as priority boarding, free drinks and snacks, and access to preferred seating, for an annual fee.

Family pooling: Delta SkyMiles allows members to pool their miles with up to six family members or friends, making it easier to earn and redeem rewards together.

No blackout dates: Delta SkyMiles has no blackout dates, which means members can redeem their miles for any available seat on any Delta Air Lines flight.

Delta SkyMiles Memberships

General SkyMiles membership
This is a free membership that anyone can join, and it allows members to earn and redeem miles for flights and other travel rewards. Members can also earn elite status based on their flight activity.

Delta SkyMiles Credit Card membership
Delta offers several co-branded credit cards with American Express that allow members to earn additional miles and perks, such as free checked bags and priority boarding. Depending on the card type, annual fees may apply.

Delta SkyMiles Elite membership
This is a tiered program that offers elite status based on flight activity and spending. The four tiers are Silver, Gold, Platinum, and Diamond, and each tier offers increasing benefits, such as priority boarding, lounge access, and waived fees. Members can also earn bonus miles and upgrades.

Delta SkyMiles Select membership
This is a paid membership program that provides additional benefits, such as priority boarding, free drinks and snacks, and access to preferred seating, for an annual fee.

Delta SkyMiles Million Miler program
This is a special program that recognizes members who have earned 1 million or more miles with Delta Air Lines. A million Milers receive lifetime elite status and other benefits.

Delta at Customer Satisfaction

Delta Air Lines has received high customer satisfaction ratings from various sources, including industry surveys, consumer feedback, and awards. Here are a few examples:

J.D. Power: Delta has consistently ranked high in J.D. Power's North America Airline Satisfaction Study, winning the top spot among major airlines in 2019 and 2020. The study evaluates customer satisfaction based on factors such as cost and fees, in-flight services, aircraft, boarding/deplaning/baggage, flight crew, check-in, and reservations.

ACSI: Delta has also received high customer satisfaction ratings in the American Customer Satisfaction Index (ACSI) travel industry report. In 2020, Delta received a score of 74 out of 100, which was the highest score among the major airlines in the survey.

Skytrax: Delta has received several awards from Skytrax, a UK-based airline industry rating and review site. In 2020, Delta was named the Best Airline Staff in North America and was also recognized for its cleanliness measures during the COVID-19 pandemic.

Consumer Feedback: Delta has a reputation for offering a high level of customer service, and many customers have praised the airline for its friendly and helpful employees, comfortable aircraft, and in-flight amenities.

Awards and Mentions

Delta Air Lines has received numerous awards and notable mentions in the airline industry for its customer service, operational performance, and sustainability initiatives. Here are a few examples:

World Travel Awards: Delta has been recognized as the "North America's Leading Airline" by the World Travel Awards multiple times, most recently in 2020.

Fortune's World's Most Admired Companies: Delta has been named to Fortune's list of the World's Most Admired Companies for several years in a row, ranking among the top five airlines in the world in 2020.

TIME Magazine's Top 100 Companies: Delta was included in TIME Magazine's list of the Top 100 Companies in 2019, recognized for its customer service and sustainability initiatives.

Dow Jones Sustainability Index: Delta was named to the Dow Jones Sustainability North America Index in 2020, recognizing the airline's sustainability performance and initiatives.

AirlineRatings.com: Delta was named the "Airline of the Year" by AirlineRatings.com in 2014, recognizing the airline's operational performance, customer service, and safety record.

Frequently Asked Questions (FAQs)

  1. What is Delta's baggage policy?
    Delta Airlines' baggage policy enables travelers to bring one carry-on bag and one personal item on board for free, such as a handbag or laptop bag. The cost of checked luggage varies depending on the destination and type of ticket.
  2. Does Delta offer in-flight entertainment?
    Yes, Delta Airlines provides a wide range of in-flight entertainment options, including movies, TV shows, music, games, and other activities.
  3. What is Delta's frequent flyer program?
    SkyMiles is Delta Airlines' frequent flyer program. Members can earn miles for flights and other purchases, which they can then redeem for flights, upgrades, and other prizes.
  4. Is Wi-Fi available on Delta Airlines flights?
    Yes, Delta Airlines charges a price for Wi-Fi on most of its flights. Wi-Fi access can be purchased before or during the flight.
  5. Does Delta provide meals on its flights?
    Delta Airlines provides complimentary food and beverages on the majority of its flights. Passengers on longer flights can also purchase meals or snacks from the in-flight menu.

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