Delta Airlines Refund Policy

Delta's Refund Policy: Everything You Need to Know

   

Delta Airlines Refund Policy states that customers can cancel their flight and claim for refund in 24-hours policy under certain circumstances. The policy varies depending on the type of ticket purchased, fare rules associated with the ticket, and the reason for the refund. In this response, we will provide an overview of Delta's refund policy, including information on refundable and non-refundable tickets, refunds due to flight cancellations or delays, or military orders and serious illness/death. It is important to note that your ticket's specific terms and conditions will determine your eligibility for a refund, and Delta's refund policy is subject to change at any time.

Delta Airlines has a flexible refund policy that varies depending on the type of ticket purchased, the fare rules associated with the ticket, and the reason for the refund. Here is a brief overview of Delta's refund policy:

Refundable Tickets

Delta's refund policy for refundable tickets allows customers to receive a full refund of the ticket's purchase price, including taxes and fees if the ticket is canceled prior to departure. Refunds are credited back to the original form of payment and may take up to 7 business days to process.

Non-Refundable Tickets

If you have purchased a non-refundable ticket, you may be eligible for a refund under certain circumstances. Delta allows passengers to cancel or change their non-refundable tickets within 24 hours of booking without penalty, as long as the booking was made at least seven days before the scheduled departure. If you cancel your ticket after 24 hours, the value of the ticket can be applied toward the purchase of future travel on Delta, minus any applicable fees.

Basic Economy Tickets

Delta's basic economy tickets are non-refundable and non-changeable, except in certain situations such as a death in the family or military orders. Passengers may be able to cancel the ticket for a credit towards a future flight, but this credit usually expires within a year of the original purchase date.

Award Tickets

Delta's award tickets may be refundable depending on the type of award ticket and the specific circumstances. Typically, passengers can receive a refund of the miles and taxes paid for the ticket, minus any applicable fees.

Group Tickets

Delta's group tickets are subject to specific cancellation and refund policies, which may vary depending on the size of the group and the specific circumstances.

Delta Refunds Policy for Refundable Tickets

Delta's refundable ticket refund policy is more flexible than for other ticket types. Here is a breakdown of Delta's refundable ticket refund policy:

Passengers with refundable tickets can cancel their flights at any time, and are eligible for a full refund of the ticket's purchase price, including any applicable taxes and fees.

Passengers with refundable tickets can make changes to their flights without penalty. However, if the change results in a higher ticket price, the passenger will be responsible for paying the difference.

It's important to note that if you cancel your ticket within 24 hours of booking, you may be eligible for a full refund regardless of the type of ticket you purchased. If you purchased a Delta ticket using a credit card or other payment method, the refund will be credited back to the original form of payment. The time it takes to receive your refund may vary depending on your bank or credit card issuer.

Delta Refunds Policy for Non-Refundable Tickets

Delta's non-refundable ticket refund policy is generally more restrictive than for refundable tickets. Here is a breakdown of Delta's non-refundable ticket refund policy:

Delta's non-refundable tickets are generally non-refundable and non-changeable, except in certain circumstances such as a death in the family or military orders. If the cancellation is due to one of these circumstances, the passenger may be eligible for a refund or credit towards a future flight.

Delta's non-refundable tickets are generally not eligible for changes, but passengers may be able to change the flight dates for a fee. The fee for changing a non-refundable ticket may be higher than for refundable tickets.

If you cancel your non-refundable ticket within 24 hours of booking, you may be eligible for a full refund. In addition, if Delta cancels your flight or makes a significant schedule change, you may be eligible for a refund of your non-refundable ticket. Delta may also offer a refund in certain circumstances, such as the death of a passenger or a travel companion, or if a passenger is called to jury duty. If you are not eligible for a refund, you may be able to use the value of your ticket towards a future Delta flight. Delta's credit policy varies depending on the type of ticket you purchased and the fare rules associated with it.

Delta Refunds Policy for Basic Economy Tickets

Delta's basic economy ticket refund policy is generally more restrictive than for other ticket types. Here is a breakdown of Delta's basic economy ticket refund policy:

Delta's basic economy tickets are generally non-refundable and non-changeable, except in certain circumstances such as a death in the family or military orders. If the cancellation is due to one of these circumstances, the passenger may be eligible for a refund or credit towards a future flight.

If you need to cancel your Basic Economy ticket, you should do so at least 72 hours before your scheduled departure. If you cancel your ticket within 72 hours of departure, you will not be eligible for a credit or refund. The value of the credit you receive for your Basic Economy ticket depends on the type of ticket you purchased and the fare rules associated with it. Basic Economy tickets are typically less expensive than other fares, but they come with more restrictions and fewer benefits.

Delta Refunds Policy for Award Tickets

If you have used Delta SkyMiles to book an award ticket and need to cancel it, you may be eligible for a refund of your miles and taxes.

Here are some general guidelines:
Delta's award ticket refund policy depends on the type of award ticket that was booked.

Refundable award tickets: Refundable award tickets can be canceled at any time before departure, and the miles and taxes/fees will be credited back to the member's account.

Non-refundable award tickets: Non-refundable award tickets cannot be canceled or changed without penalty. The miles will not be refunded to the member's account, but taxes and fees may be refunded depending on the type of award ticket.

Same-day confirmed and standby changes: Same-day confirmed and standby changes for award tickets are subject to availability and may require additional fees.

To know more about refunds on Award Tickets please call +1-332-699-4898.

Delta Refunds Policy for Other Situations

Delta Airlines may offer refunds in other situations, such as:

Flight cancellations or significant schedule changes: If Delta cancels your flight or makes a significant schedule change that impacts your travel plans, you may be eligible for a refund of your ticket. Delta will typically reach out to affected passengers to provide information about their refund options.

Death of a passenger or travel companion: Delta may offer a refund in the event of the death of a passenger or a travel companion. You will need to provide documentation to verify the circumstances of the refund request.

Military orders: If you are in the military and receive unexpected orders that prevent you from traveling as planned, Delta may offer a refund or a credit towards a future flight.

Jury duty or other legal obligations: If you are called to serve on a jury or have other legal obligations that prevent you from traveling as planned, Delta may offer a refund or a credit towards a future flight.

Severe weather or other natural disasters: Delta may offer a canceled credit towards a future flight if your flight is canceled due to severe weather or a natural disaster.

Delta Refunds Policy on Flight Cancellation

Delta's refund policy for flight cancellations varies depending on the circumstances of the cancellation. Here are some features:

Delta cancellations:If Delta cancels your flight for any reason, you will be eligible for a refund of your ticket. You can request a refund by contacting Delta's customer service and selecting the option to cancel your trip and request a refund.

Weather-related cancellations: If your flight is canceled due to severe weather or other natural disasters, Delta may offer a refund or a credit towards a future flight. If you choose to rebook your flight, Delta may waive any change fees associated with the rebooking.

Schedule changes: If Delta makes a significant schedule change that impacts your travel plans, you may be eligible for a refund of your ticket. Delta will typically reach out to affected passengers to provide information about their refund options.

Passenger cancellations: If you cancel your flight for any reason, your eligibility for a refund will depend on the type of ticket you purchased. Refunds for non-refundable tickets are typically not available, but you may be able to receive a credit toward a future flight.


The amount of compensation or refund you may receive from Delta for a flight delay or cancellation depends on the circumstances of the delay or cancellation and the fare class of your ticket. Here are some examples of Delta's potential compensation or refund ranges:

Weather-related delays or cancellations

If your flight is delayed or canceled due to weather conditions, Delta is not required to provide compensation or refunds. However, they will typically work to rebook you on another flight as soon as possible.

Mechanical delays or cancellations

If your flight is delayed or canceled due to a mechanical issue with the aircraft, Delta may provide compensation or refunds. The amount of compensation depends on the length of the delay and the fare class of your ticket. For example:
• If your flight is delayed more than three hours and you have a non-refundable ticket, you may be eligible for a travel voucher for the value of your ticket, up to $1,350.
• If your flight is delayed more than three hours and you have a refundable ticket, you may be eligible for a full refund of your ticket price.
• If your flight is canceled and you have a non-refundable ticket, you may be eligible for a travel voucher for the value of your ticket, up to $1,350.
• If your flight is canceled and you have a refundable ticket, you may be eligible for a full refund of your ticket price.

Operational delays or cancellations

If your flight is delayed or canceled due to a Delta operational issue, such as crew scheduling or a maintenance problem, Delta may also provide compensation or refunds. The amount of compensation depends on the length of the delay and the fare class of your ticket. For example:
• If your flight is delayed more than three hours and you have a non-refundable ticket, you may be eligible for a travel voucher for the value of your ticket, up to $1,350.
• If your flight is delayed more than three hours and you have a refundable ticket, you may be eligible for a full refund of your ticket price.
• If your flight is canceled and you have a non-refundable ticket, you may be eligible for a travel voucher for the value of your ticket, up to $1,350.
• If your flight is canceled and you have a refundable ticket, you may be eligible for a full refund of your ticket price.

Delta Refunds and Compensations on Flight Delays and Cancellations

Ticket Type
Delayed Flight Compensation
Canceled Flight Compensations
Refundable-Tickets
A full refund of the ticket price.
A full refund of the ticket price.
Non-Refundable Tickets
Travel vouchers up to $1,350, depending on the length of the delay. Delta may also provide hotel accommodations and meals in certain situations.
Travel vouchers up to $1,350, depending on the length of the delay. Delta may also provide hotel accommodations and meals in certain situations.
Basic Economy
Travel vouchers up to $1,350, depending on the length of the delay. Delta may also provide hotel accommodations and meals in certain situations.
Travel vouchers up to $1,350, depending on the length of the delay. Delta may also provide hotel accommodations and meals in certain situations.
Award (SkyMiles)
Refund of miles and taxes paid for the award ticket.
Refund of miles and taxes paid for the award ticket. Delta may also provide hotel accommodations and meals in certain situations.

Delta Refunds Policy on the Death of a Passenger or Travel Companion

In the unfortunate event of the death of a passenger or travel companion, Delta offers refunds for unused portions of the ticket. The refund amount depends on the type of ticket purchased and any applicable fees. Delta requires a copy of the death certificate or obituary, along with a refund request form, to process the refund. The request must be made within one year of the ticket's purchase date. Delta may also offer compassionate refunds for tickets that have already been used, depending on the circumstances.

Delta Refunds Policy on Military Orders

Delta offers refunds for military personnel who are unable to travel due to unexpected changes in their military orders. The refund amount depends on the type of ticket purchased and any applicable fees. Delta requires a copy of the military orders and a refund request form to process the refund. The request must be made within one year of the ticket's purchase date. Delta may also offer fee waivers or other accommodations for military personnel and their families.

Delta Refunds Policy on Jury Duty or Other Legal Obligations

Delta does not offer specific refunds or compensation for passengers who are unable to travel due to jury duty or other legal obligations. However, Delta does offer flexibility to change or cancel reservations without penalty in certain situations, such as for medical reasons or bereavement.

Delta Refunds Policy on Severe Weather or Other Natural Disasters

Delta offers refunds for passengers whose flights are canceled or delayed due to severe weather or other natural disasters. The refund amount depends on the type of ticket purchased and any applicable fees. Delta may also offer rebooking options or flight credits instead of a refund. In some cases, Delta may provide hotel accommodations and meals to affected passengers. It's always a good idea to check the Delta website or contact customer service for the latest updates and options if your travel plans are impacted by severe weather or a natural disaster.

Frequently Asked Questions (FAQs)

  1. Is it possible to get a refund for my Delta Airlines ticket?
    Delta Airlines does provide refunds for valid tickets, subject to certain restrictions and penalties.
  2. What types of tickets are eligible for a refund?
    Refunds are often available for fully refundable tickets as well as non-refundable tickets in specific instances, such as a Delta Airlines schedule change or flight cancellation.
  3. What fees are associated with a Delta Airlines ticket refund?
    Non-refundable ticket refunds may have a processing fee, which varies depending on the ticket type and other criteria.
  4. Can I cancel or change my Delta Airlines flight for free?
    Depending on the kind of ticket and other variables, canceling or changing a Delta Airlines flight may incur penalties or restrictions. For more information, passengers should review their ticket terms and conditions or contact customer care.
  5. What happens if my Delta Airlines flight is canceled or delayed?
    Depending on the circumstances, travelers may be eligible for rebooking or reimbursement if a Delta Airlines flight is canceled or delayed. Delta Airlines will usually notify passengers of any changes and provide them the option of rebooking or refunding their ticket.

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